At ArtSupplies.co.nz we understand your concerns about security and privacy.
Statistically, it is much safer to use your credit card on the Web than
it is to use it in a restaurant or store. We have established procedures
and policies to protect your privacy and provide secure online ordering.
Your information is protected by Thawte's encryption SSL Server to
ensure your personal and credit card details are totally secure.
Credit Card Confidentiality
Confidentiality is assured. We do not pass your data on to other people.
Art Supplies payment component is hosted on a secure server. This means
that private information such as your credit card details and delivery
address is protected during the checkout process.
Terms & Conditions
Fair Business Practices
Fair Business Practices
The Artsupplies.co.nz website is committed to following fair business
practices, we are bound by the obligations set out by the Fair Trading
Act 1986 and the Consumer Guarantees Act 1993.
Prices are subject to change without notice. Prices are fixed once your
order is confirmed. Subsequent price changes either up or down will not
be retroactively applied to confirmed orders.
We accept Visa, MasterCard, direct debit and cheque. If paying by cheque
we will ship items once the cheque has been cleared. When placing orders
on our website your credit card details are always secured with 40bit
encryption. Funds are debited from your credit card account upon
acceptance of order as for your protection; we do not keep your credit
card details on file.
Any damaged items must be returned in the original packaging complete
with a copy of the original invoice. If you are unable to supply a copy
of the invoice, include a note containing your name, address, contact ph
number and reason for return.
Where possible, faulty items will be replaced. In The event that
replacement is not possible a full refund for the item will be given. In
the case of refunds for faulty items, credit will be made to your credit
card account if paid by credit card.
If payment made by cheque we will refund by cheque.
The Art Supplies website will only accept returns
for the following:
Goods damaged or faulty prior to delivery
Goods supplied incorrectly
Goods that vary from their description on the website
This policy observes obligations under the Consumer Guarantees Act
(1993), and Fair Trading Act (1986).
Please contact firstname.lastname@example.org if you wish to return an order.
You will receive instructions on how to return orders, and a Return
Authority number that must accompany any returns.
RETURNS WITHOUT A RETURN AUTHORITY WILL NOT BE ACCEPTED AND WILL BE
RETURNED TO THE SENDER UNOPENED.
We do not pass on any of your information to anyone else. We will use
your personal information only for the purpose you gave it to us. From
time to time we may send you product information, (including special
offers), in the mail or by email. If at any time in the future you wish
to remove your name from our customer list you need only to ask. As
required by the Privacy Act 1993 you may also check and correct the
accuracy of personal details. To do so contact us by
Please contact us if you have any queries regarding the operation of